About us

Meet your host

Susan Flannery, founder of Irish Butler Luxury Travel

Susan Flannery · Host, Butler & qualified Irish tour guide

Luxury, to me, is about more than beautiful hotels and unforgettable destinations. It is about how you feel throughout the journey – feeling cared for, understood and completely at ease.

My passion for exceptional hospitality began during my years with Royal Caribbean where I worked as a Royal Genie, providing highly personalised service to guests staying in the most exclusive suites onboard, and I trained at the British Butler Institute through Royal Caribbean. This experience gave me a strong foundation in luxury hospitality, discretion, attention to detail and anticipating guests' needs.

When I returned home to Ireland, I continued my career in luxury hospitality, working as a Concierge in a five star Irish hotel. It was during this time that I developed an even deeper appreciation for Ireland's exceptional hotels, experiences and the importance of creating truly memorable stays for guests.

I then followed my passion for Ireland and qualified as a tour guide, combining my hospitality experience with a deeper knowledge of Irish history, culture, heritage and the places that make our island so special.

Today I bring these experiences together through Irish Butler Luxury Travel, creating beautifully considered journeys throughout Ireland for guests who want to experience the country in comfort, style and with genuine personal attention.

From the moment you arrive, my aim is to make your journey feel effortless. Every detail is thoughtfully considered, allowing you to relax, immerse yourself in Ireland and enjoy the experience without having to worry about what comes next.

Whether you join one of our carefully curated journeys, ask us to create something entirely bespoke or choose one of our self-drive experiences, I want you to leave Ireland with wonderful memories and a genuine connection to the country I am proud to call home.