Booking and payment.

You can enquire through our website or contact us directly. Once you have selected your preferred tour and dates, we will confirm availability and provide you with the booking details including the payment schedule.

Your booking is confirmed once the required deposit has been received and you have received written confirmation from us.

Yes. Bank transfer is available as a payment option. If you prefer to pay by bank transfer, we will provide the relevant bank details and payment reference once your booking has been confirmed. Please ensure that the correct payment reference is included with your transfer so that we can identify your payment promptly.

For international bank transfers, any bank or currency conversion charges applied by your bank are the responsibility of the guest.

Yes. If your plans change and you need to leave the tour before the scheduled end date, please let us know as soon as possible and we will do our best to assist with your arrangements.

Please note that leaving a tour early does not normally entitle you to a refund for any unused accommodation, transportation, meals or experiences. Any additional costs associated with making alternative travel arrangements will be the responsibility of the guest.

If you do not arrive for your tour and do not notify us in advance, this will be treated as a no-show. Unfortunately, we may be unable to provide a refund for any unused accommodation, transportation, meals and experiences as these services will already be reserved and paid for on your behalf.

If you are unable to travel or expect to arrive late, please contact us as soon as possible. We strongly recommend comprehensive travel insurance to help protect you against unexpected circumstances.

Yes, we are happy to offer flexible payment options for guests who would prefer to spread the cost of their journey. A 30% deposit is required to secure the booking with the remaining balance due 90 days before your tour departs. You are welcome to make additional payments towards your balance at any time before the final payment deadline.

No. Once your booking has been confirmed and your deposit has been received, the agreed tour price will not change. Your confirmed price will cover the inclusions outlined in your booking confirmation.

Any additional services, upgrades or changes requested by you after booking may incur an additional charge, which will always be discussed with you before anything is arranged.

Yes. Once your booking and deposit have been received, we will send you a written booking confirmation with your tour details, agreed price and payment schedule. You will also receive a receipt for each payment made towards your booking.

Closer to your departure, we will provide your final travel information and any important details you need for your journey.

Our hosted tours are designed to operate with a minimum number of guests. If the minimum number required is not reached and we are unable to operate the tour as planned, we will notify you as soon as possible and discuss the available options, which may include transferring your booking to another scheduled departure or receiving a refund in accordance with our booking terms and conditions.

Once the minimum number of guests has been reached, your departure is guaranteed to operate. We strongly recommend that guests do not make non-refundable flight arrangements until their tour departure has been confirmed.

Our hosted tours have limited availability to ensure that every guest receives a personal and attentive experience. If your preferred departure is fully booked, please contact us to join our waitlist. If your dates are flexible, we can also discuss alternative departure dates or, where appropriate, create a bespoke journey tailored to your preferred dates.

Absolutely. Our bespoke private journeys can be tailored to include your own dedicated host and qualified Irish tour guide, allowing you to experience Ireland at your own pace and with a completely private service.

Your journey can be designed around your interests, preferred accommodation, dining experiences and activities. We can also arrange private transportation, exclusive experiences and additional services.

A 30% deposit is required to secure your booking.

Your remaining balance is due 90 days before departure. If you are booking within 90 days of departure, full payment may be required at the time of booking.

Absolutely. If you prefer to spread your payments rather than make one final payment, you can make additional payments towards your balance at any time before the final payment deadline. Simply contact us and we will be happy to assist.

Payments can be made securely online by credit or debit card through our secure payment system. Your booking confirmation will provide you with the payment instructions and secure payment link.

Our tour prices are displayed in Euros. Guests paying from the United States or another country may be charged in their local currency by their card provider, depending on the payment method and card issuer. Any currency conversion charges applied by your card provider are the responsibility of the cardholder.

Yes. All online card payments are processed through a secure payment platform. We will never ask you to send us your card details by email.

Once your deposit has been received, we will send you written confirmation of your booking. Your booking is then secured, and we begin coordinating the arrangements that make your journey possible including accommodation, transportation and experiences. As your departure approaches, we will provide you with your final travel information.

We understand that plans can sometimes change. If you need to make a change to your booking, please contact us as soon as possible. We will always do our best to accommodate your request, subject to availability and any costs or cancellation charges imposed by our suppliers.

Changes to dates, accommodation, room types, transportation or experiences may result in additional charges.

Guests are responsible for ensuring that they have the correct passport, visa or other travel documentation required for entry into Ireland. We recommend checking the current requirements applicable to your nationality well before travelling.

Yes. Where availability allows, we may be able to place a courtesy hold on a place for a short period of time while you finalise your arrangements. Courtesy holds are subject to availability and are not confirmed bookings. We will let you know the hold period when we place it for you.

Yes. The price quoted for your tour includes all applicable taxes and mandatory fees relating to the services included in your itinerary, so there should be no unexpected mandatory charges added after your booking. Any optional extras, personal expenses, room upgrades or additional services requested after booking will be clearly explained and priced separately.

If one guest is no longer able to travel, please contact us as soon as possible. As our tours offer both couple and single guest pricing, the remaining guest may be able to continue the journey at our applicable single guest rate. Any difference between the original booking price and the applicable single rate will be explained before any changes are made.

If the departing guest can be replaced by another traveller, we may also be able to transfer their place. Irish Butler Luxury Travel will not charge an administrative fee for making these changes.

If your flight is delayed, please contact us as soon as possible so that we can keep you informed and assist with your arrival arrangements.

Please note that international flights are not included in our packages, and any additional costs resulting from your flight delay may be the responsibility of the guest. We strongly recommend comprehensive travel insurance that includes cover for flight delays, cancellations and travel disruptions.

Yes. If you are booking through one of our authorised travel advisors, they can arrange the booking and make payment on your behalf, where agreed with Irish Butler Luxury Travel.

Any commission paid to the travel advisor is handled separately by Irish Butler Luxury Travel and does not result in any additional charge to our guests.