Privacy Policy

1. Who we are

Irish Butler Luxury Travel Ltd, Nenagh, Co. Tipperary, Ireland. Email: [Business Email Address].

For the purposes of applicable data protection legislation, we are the data controller responsible for your personal information.

2. Information we collect

Depending on how you interact with us, we may collect information such as:

• Your name and contact details
• Email address and telephone number
• Billing and payment information
• Booking and travel details
• Information you provide when making a bespoke travel enquiry
• Accommodation and transportation requirements
• Dietary requirements or other preferences you voluntarily provide to us
• Information required to arrange services included in your booking
• Communications you have with us
• Information submitted through our website contact or enquiry forms

We only request information that is reasonably necessary to provide our services or respond to your enquiry.

3. How we use your information

• Respond to enquiries and requests
• Process and manage bookings
• Arrange accommodation, transportation, tours, activities and other travel services
• Communicate with you before and during your trip
• Process payments and provide booking confirmations
• Provide personalised or bespoke travel arrangements
• Manage our business and maintain appropriate records
• Send marketing communications where you have provided consent or where otherwise permitted by law
• Improve our website, services and customer experience
• Meet our legal, regulatory and accounting obligations
• Protect our business against fraud or misuse

4. How we share your information

We may need to share relevant personal information with trusted third parties where this is necessary to provide the services you have booked. These may include:

• Hotels and accommodation providers
• Transport companies and professional drivers
• Tour guides
• Attractions and activity providers
• Restaurants or other suppliers included in your itinerary
• Payment providers
• Booking and reservation platforms
• Professional advisers, such as accountants or legal advisers
• Government authorities or other organisations where we are legally required to do so

We only share information that is reasonably necessary for the relevant purpose. We do not sell or rent your personal information to third parties.

5. Payments

Payments may be processed through secure third-party payment providers. We do not normally have access to or store your full payment card details. Payment information is handled in accordance with the privacy policies and security practices of the relevant payment provider.

6. Marketing

If you choose to subscribe to our mailing list, we may use your name and email address to send you information about our tours, travel experiences, special offers and company news.

You can unsubscribe from marketing communications at any time by using the unsubscribe option included in our emails or by contacting us directly.

7. Cookies

Our website may use cookies and similar technologies to improve website functionality, understand how visitors use our website and, where applicable, support marketing and analytics.

You may be able to control or disable cookies through your browser settings. Where required by law, we will request your consent before placing non-essential cookies on your device.

8. How long we keep your information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including to provide our services, maintain business and financial records, resolve disputes and comply with legal and accounting obligations. Different types of information may therefore be retained for different periods.

9. Keeping your information secure

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

10. Your data protection rights

Under applicable data protection law, you may have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information in certain circumstances
• Request restriction of processing in certain circumstances
• Object to certain processing of your personal information
• Request portability of your information where applicable
• Withdraw consent where processing is based on consent

You also have the right to lodge a complaint with the Data Protection Commission (DPC) if you believe your personal information has not been handled appropriately.

11. Third-party websites

Our website may contain links to third-party websites, including accommodation providers, attractions, travel partners or other services. We are not responsible for the privacy practices or content of third-party websites. We recommend reviewing their privacy policies before providing them with personal information.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, services or legal requirements. Any updated version will be published on this page with the revised date.

13. Contact us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact Irish Butler Luxury Travel. Email: [Business Email Address]. Address: Nenagh, Co. Tipperary, Ireland.